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This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing Time

  • Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

  • During high-volume periods, processing times may be slightly extended.

You will receive an email confirmation once your order has been processed and shipped.

2. Shipping Methods & Delivery Times

We offer multiple shipping options depending on your location:

Standard Shipping

  • Estimated delivery: 5–10 business days

Expedited Shipping

  • Estimated delivery: 2–5 business days

International Shipping

  • Delivery times vary based on destination and local postal services.

  • Customs processing may add additional time.

All delivery estimates are approximate and may vary due to carrier delays, weather, or unforeseen circumstances.

3. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Delivery destination

  • Package weight

  • Selected shipping method

Customers will see full shipping costs before completing checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Tracking updates may take 24–48 hours to appear after the carrier scans the package.

5. Shipping Restrictions

Certain products may be subject to:

  • Regional restrictions

  • Carrier limitations

  • Regulatory conditions

If an item cannot be shipped to your location, we will notify you before the order is processed.

6. Customs, Duties & Taxes (International Orders)

For international shipments:

  • The customer is responsible for any customs fees, import taxes, duties, or handling charges imposed by their country.

  • These costs are not included in product or shipping prices.

  • Customs processing times may cause delays outside of our control.

We comply with all applicable shipping and customs regulations.

7. Delivery Issues

7.1 Delayed Deliveries

We are not responsible for delays caused by:

  • Carrier issues

  • Weather conditions

  • Customs inspections

  • Incorrect shipping information provided by the customer

7.2 Lost or Missing Packages

If tracking shows an item as delivered but it cannot be located:

  • Contact us within 5–7 days of the marked delivery date.

  • We may initiate a carrier investigation.

  • Replacement or credit is issued only after investigation results are verified.

7.3 Incorrect Address

If a customer enters an incorrect or incomplete address:

  • The customer is responsible for any additional shipping fees.

  • We are not responsible for lost shipments resulting from incorrect address information provided at checkout.

8. Damaged Packages

If your order arrives damaged:

  • Contact us within 48–72 hours of delivery

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  • Include photos of damage and packaging

  • We will assess and provide a replacement or credit when applicable

9. Contact Us

For questions about shipping, delivery, or tracking, please reach out: